SAT announces extension of hours of operation

SAT announces extension of hours of operation

SAT announces extension of hours of operation 2560 1921 Ecovis

The Tax Administration Service (SAT) by means of communication 049/2022 dated October 2 has determined to extend the hours and space of attention for taxpayers, especially to legal entities which will be attended on "Fridays, from October 7 to December 30, 2022, from 9:00 a.m. to 4:00 p.m., by appointment", unfortunately this wording causes confusion, since it is not understood if Monday to Thursday will be attended to legal entities, being Fridays exclusively for them; the above would be inappropriate:00 to 16:00 hours, by appointment", unfortunately this wording causes confusion, since it is not understood if from Monday to Thursday it will attend to legal entities, being Friday exclusive for these; the above would be nonsense, because it would reduce the effective attention times. Now, if in addition to the normal schedule from Monday to Thursday, the SAT will provide extraordinary service on Fridays only to legal entities, it will be relieving a severe delay in the procedures of these persons, which has accumulated since 2020, however, individuals would be affected by not having service on Fridays.

Use of a mobile office by the Tax Administration Service (Servicio de Administración Tributaria)

In a second point, SAT has decided to use again the mobile office mechanism, bringing the services and procedures of the institution in remote areas to the taxpayer service offices; this plan will begin at first for the entities of Oaxaca, Quintana Roo, Sinaloa and Veracruz to serve individuals, mainly; in a second stage, Monterrey, Guadalajara, Cancun, Merida, Tijuana, Ciudad Juarez and Mexico City, being again the legal entities the most benefited.

It is correct to reduce the severe backlog in terms of taxpayer service, which was affected by the pandemic, but the SAT must take care that this plan does not severely affect the services to individuals and above all, it must improve in the final attention to the taxpayer, since many times the officials themselves do not know in depth the procedures they are receiving.

Click here to read the press release.

By: Benjamín Segura | Sr. Legal Tax Consultant

Source: https://www.gob.mx/sat/prensa/el-sat-amplia-sus-horarios-y-sus-espacios-de-atencion-para-los-contribuyentes-049-2022

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